Guest ljh896 Posted January 23, 2014 Report Share Posted January 23, 2014 I'm coming across a lot of customers who are totally unaware of their responsibilities regarding monthly visual inspections even when they have been supplied with extinguishers for many years. Is there any legal issues with offering an additional service whereby for a small fee I go along each month to their premises and undertake the visuals for them ? As well as being an additional revenue stream its a way of keeping in touch and building up a rapport with them. any comments greatly appreciated thanks Quote Link to comment Share on other sites More sharing options...
Tom Sutton Posted January 25, 2014 Report Share Posted January 25, 2014 I am not aware of any legal issues with offering an additional service but I am surprised your clients are prepared to pay for work that they could easily do themselves. Quote Link to comment Share on other sites More sharing options...
green-foam Posted January 25, 2014 Report Share Posted January 25, 2014 I would suggest you offer to train some one (For a tiny fee) but as for doing it once a month then you invoicing them I don't think you will be doing it for long as you will have to make a "reasonable charge" which to them will be "xyz is only ripping us off" Quote Link to comment Share on other sites More sharing options...
Guest ljh896 Posted January 26, 2014 Report Share Posted January 26, 2014 I was very suprised too, I only suggested it to one customer as i'd gone back to their premises to replace some units that were discharged and found that the log book hadnt been signed since i first fiited them several months earlier. To my amazment they said good idea, you do it for me ! I give FOC training/advice to customers anyway making them aware of their reposibilities etc Quote Link to comment Share on other sites More sharing options...
Tom Sutton Posted September 7, 2016 Report Share Posted September 7, 2016 Being honest and fair with your customers is best policy, more profitable in the long run. Quote Link to comment Share on other sites More sharing options...
AnthonyB Posted September 8, 2016 Report Share Posted September 8, 2016 Point out it is there responsibility, that it's best practice (unlikely to get enforced against for not doing it) offer to train them, if they insist on paying for you to do it then it's an informed decision on their part which is fair - it's if they are led to believe they MUST have you do it that it would be inappropriate. Quote Link to comment Share on other sites More sharing options...
kamil89 Posted December 4, 2018 Report Share Posted December 4, 2018 Good Day All I have one questions, 1)How often dry chemical type or multi-purpose type extinguishers should be turned upside down and shaken to loosen the powder ?Do you have any national regulations regarding inspection? 2)Do you think that during turning extinguisher upside down it is possible to damage the spine due to weight and quantity to be check of extinguishers? Quote Link to comment Share on other sites More sharing options...
AnthonyB Posted December 5, 2018 Report Share Posted December 5, 2018 In the UK generally never, this practice dates back to cartridge extinguishers where compaction was more common. Stored pressure powders keep the powder in a fluidised state so there is generally little compaction although it's not unheard of. There would be manual handling issues with turning larger extinguishers (9kg+) upside down and care would need to be taken. Quote Link to comment Share on other sites More sharing options...
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