Rahel Lock

Good afternoon if your reminder is with us (Safelincs Ltd) there should be an unsubscribe link in the reminder email. Alternatively you can send us an an email to support@safelincs.co.uk and we can unsubscribe you from our side. I hope this helps. Rahel

Hi the Dicon 370MBX hasn't been tested for compatibility with the SBBRKSM Easichange alarms and therefore I wouldn't recommend using this unit to replace your alarm. thanks Rahel

Hi Stephanie as a first step I would strongly advise to evacuate your home in case of carbon monoxide being present and call Gas Emergency Services on 0800 111 999 for next steps. Please don't go back into your property until it has been checked and cleared for carbon monoxide as you can't see or smell the gas. regards Rahel

Hi Eric ok, thanks for pointing this out again. We don't currently have any air transfer grilles that work on cold smoke. Maybe someone else here has any experience? Thanks Rahel

Hi Eric you could use our fire rated intumescent air transfer grill which is available in the size of your hole (150x150cm). I hope this helps. Rahel

Hi Jo we haven't had any feedback from customers yet using the SBBRKSM on the old DETA1111 bases. Sadly, for us there is no way of testing this. The new units were designed to fit on the BRK baseplates but the older units had different wiring and may not be compatible. thanks Rahel

Hi Rob you can replace your BRK670MBX with our Easychange SBBRKSM smoke alarms. In our testing there don't appear to be any issues when mixing the old BRK670MBX units with our SBBRKSM, but we can't guarantee that it will work reliably with a larger system or over long periods of time. Therefore we would recommend that you replace all 7 of your units at the same time. I hope this helps Rahel

Good morning Gareth thank you very much for your question. The easichange SBBRKSM alarm is a new unit we developed specifically so it can be used on the 660MBX and 670MBX baseplates. Like you say logically they should also fit your DETA1111 alarms but we have not tested this and therefore cannot guarantee it will work. thanks Rahel

Good morning the SBBRKSM alarms will fit your 660MBX push fit bases however the colour of the SBBRKSM doesn't quite match your unit. Additionally the 660MBX push fit base is already a deep base which will in combination with the SBBRKSM alarm result in a bulky unit. So you can use the replacement but it might not be aesthetically pleasing. I hope this helps. Rahel

Hi Andy the Kidde Firex KF does not fit the same baseplate. Unfortunately we don't have a replacement which fits onto the existing Deta 1111 baseplate. Thanks Rahel

Hi the manufacturer Britannia chose not to test for Class B and C as the rating would be quite low and people who actually have those fire risks would be better off with a different, more capable model like the A-Foam / B-Foam or Powder.

Good morning the plunger travel of the Dorgard is 2cm so a 5cm gap would be too large. The Geofire Agrippa Acoustic Door Closer might be a solution. This is also battery operated and acoustically triggered and gets installed at the top of the door. Thanks Rahel

Hi Safelincs offers surface mounted drop down seals here which an be used on fire doors with up to 14mm gaps: https://www.safelincs.co.uk/surface-mounted-drop-down-smoke-seal/?q=gap I hope this helps! Rahel

Hello Gary if you require another mains power alarm you will need an electrician to install a new smoke alarm for you. We recommend the Kidde Firex KF smoke alarm as a replacement. Thanks Rahel

Hello thank you for your post. Please find the answers to your questions from our fire door team below. 1. As you have already had an inspection and you’re aware that certain elements are missing, a further inspection would only confirm the information so you’d be spending out on something it doesn’t sound like you need. It may be worth having the additional work carried out and asking your previous company to carry out a further inspection, particularly as they’ve said they’ll certify the work. 2. Safelincs will not certify remedial works or any installation not carried out by our installers but we obviously can’t comment on other companies’ processes and procedures. 3. It depends on the gap; packing strips and foam can be used up to 25mm but anything larger would need to be filled with fire-rated cement/mortar. Architrave must be fitted with packing strips and foam. Thanks Rahel

Hi Scott the following drop down seal will seal gaps of up to 14mm. It releases the seal on the hinge side of the door first and than releases the seal on the lock side. This means it can be used on floors that aren't perfectly even: https://www.safelincs.co.uk/surface-mounted-drop-down-smoke-seal/?q=drop+down+seal Thanks Rahel

Hi Richard You could perform a reset and reconnection of the system to see if this solves the issue. To reset all your alarms press the black pairing button five times, until the red LED on the front flashes ten times. The pacing/speed at which you press the button is important - too fast or slow and it often won't work. So it can take a few attempts to get it right. Once all units have been reset perform a reconnection. Failing this I'd advise to get the unit swapped out. Thanks Rahel

Hi Scott Safelincs offers a different version of the fire door gap gauge here: https://www.safelincs.co.uk/fire-door-gap-gauge/?q=gap+checker Rahel

Hi Michael The best solution for home owners & flats would be water mist extinguishers. These extinguisher are safe to use & effective for most common types of fires (A, B, C and F) and are also safe to use on electrical equipment. Water Mist extinguishers are also 100% non-harmful and clean to use. They discharge microscopic water droplets which reduces the oxygen content (required for combustion) around the fire, extinguishes the flames and creates a highly effective cooling blanket on the hot fuel, preventing re-ignition. Safelincs has a range of water mist extinguishers here. I hope this helps. Rahel

Hi Derek thank you for your post. Depending on the quantity you are interested in we might be able to help you. Please could you email your request to support@safelincs.co.uk and we can reply to you from there. thanks Rahel

Hi Tom Could you clarify if it is the smoke alarm that is flashing or the base? If the flashing light comes from the base this would indicate that the cell batteries are depleted and need to be recharged. This could be the case if your smoke alarm has been disconnected from mains power and starts using the power from the batteries. Here is a copy of the EI168RC manual which explains the issue in a bit more detail on page 7 and 8: https://www.safelincs.co.uk/templates_safelincs/files/datasheets/540_Ei168RC-User-Manual.pdf thanks Rahel

This is what the The Regulatory Reform (Fire Safety) Order 2005 states about the "responsible person": Meaning of “responsible person” 3. In this Order “responsible person” means— (a)in relation to a workplace, the employer, if the workplace is to any extent under his control; (b)in relation to any premises not falling within paragraph (a) - the person who has control of the premises (as occupier or otherwise) in connection with the carrying on by him of a trade, business or other undertaking (for profit or not); or - the owner, where the person in control of the premises does not have control in connection with the carrying on by that person of a trade, business or other undertaking. Please see Anthony's reply for your other questions.

Hello Gary the responsibility to test an emergency light system falls onto the user (or appropriate appointed person). You can read a guide on our website here: https://www.safelincs.co.uk/introduction-to-emergency-lighting/ regards Rahel

Good morning it will be a little late for immediate advice at this point but for future reference it is important to find out if it is your smoke or your co alarm that has gone off. I'd advise to test both units to familiarise yourself with the sound of both units. Smoke alarms can false alarms if contamination in the smoke chamber (dust, small insects etc) occurs but co alarms normally don't false alarm. Follow these steps if alarm sounds: 1. Keep calm. Open all doors and windows. Turn off all fuel-burning appliances if possible. Note: Outdoor conditions could influence domestic CO alarms (bad traffic pollution in cold weather, for example). In these circumstances, the level of indoor CO might actually increase when doors and windows are opened. 2. If alarm continues to sound, even after being reset (where appropriate), evacuate the premises, alerting other occupants to the risk. Leave doors and windows open. Do not re-enter premises. 3. Get medical help for anyone suffering the effects of CO poisoning, and advise that CO inhalation is suspected. 4. Call Gas Emergency Services: 0800 111 999, or your local Gas Safe Registered Engineer.

Hi Safelincs offer a certified installation service carried out by qualified engineers. More information can be found here: https://www.safelincs.co.uk/fire-door-installation/